We provide clear answers to common questions about our ready stock and custom packaging solutions, shipping, payments, and order handling to make your shopping experience smooth and reliable.
016-7210 902
Our minimum order quantity (MOQ) depends on the product type.
Ready stock items: No MOQ or low MOQ, subject to stock availability
Custom packaging: MOQ varies based on material, size, and printing requirements
👉 For accurate MOQ, please contact us with your product details.
Lead time varies depending on the order type.
Ready stock packaging: Available for immediate or short-term delivery
Custom packaging: Typically requires production lead time after artwork confirmation
We will always advise the estimated timeline clearly before order confirmation.
Ready stock packaging refers to pre-made packaging available in standard sizes and designs, suitable for businesses that need faster turnaround and lower minimum quantities.
Custom packaging is made according to your specifications, including size, material, colour, and printing, ideal for branding and special requirements.
Our team will advise which option best fits your timeline, budget, and usage.
Mixing designs or sizes is possible for certain ready stock items, subject to availability.
For custom packaging, requirements depend on production specifications.
Our team will advise accordingly.
You may contact us via WhatsApp or the enquiry form on our website.
To help us prepare an accurate quotation, please provide:
Product type
Size & quantity
Printing or customisation details
Required timeline
Yes, orders over RM500 are eligible for free shipping, and special pricing is available for large orders.
TNG E-Wallet (QR Code), Direct Bank Transfer, and Online Payment Gateway (contact sales).